The study explores the placebo effect of Artificial Intelligence (AI) in Human-Computer Interaction (HCI). The researchers found that the expectation of an AI-enhanced performance, even if it’s a sham, can lead to better results in tasks. This placebo effect remained strong even when participants were told that the AI could decrease their performance. The study suggests that the expectations people have from AI are biased and not affected by negative descriptions. This understanding can influence the design and evaluation of AI systems.

 

Publication date: 28 Sep 2023
Project Page: https://arxiv.org/abs/2309.16606v1
Paper: https://arxiv.org/pdf/2309.16606