The article discusses the potential of proactive content moderation, supported by AI, in improving the quality of online discourse. The researchers developed a mobile keyboard with built-in proactive content moderation and tested it on a simulated public and private communication platform. The results showed that moderation is effective regardless of design, with non-friction prompts being more effective. The system was perceived differently across public and private platforms, and can serve as a tool for education and communication support.
Publication date: 19 Jan 2024
Project Page: https://doi.org/XXXXXXX.XXXXXXX
Paper: https://arxiv.org/pdf/2401.10627
