The article focuses on how users evaluate the trustworthiness of search results, particularly in critical contexts like public health emergencies. The authors conducted three online experiments to measure the effects of rank and misinformation, as well as warning banners, on the perceived trustworthiness of search results. The study found that higher-ranked results are not necessarily more trusted. Misinformation did not change trust in accurate results below it. However, a warning about unreliable sources decreased trust in accurate information but not misinformation.
Publication date: 21 Sep 2023
Project Page: https://doi.org/10.1145/nnnnnnn.nnnnnnn
Paper: https://arxiv.org/pdf/2309.11029
