Why People Still Fall for Phishing Emails: An Empirical Investigation into How Users Make Email Response Decisions

Despite numerous countermeasures, people continue to fall victim to phishing emails. This article presents an empirical study conducted to understand the decision-making process when responding to emails. The study reveals different elements that influence email response decisions and developed a theoretical model to explain this behavior. The findings provide insights into the susceptibility to phishing due to email response decision-making and discuss the implications for those involved in anti-phishing training and education.

Publication date: 25 Jan 2024
Project Page: Not Provided
Paper: https://arxiv.org/pdf/2401.13199